Privacy Policy
Our Commitment to Privacy
At Picodix SAS, we are committed to safeguarding the privacy and security of the users who engage with our chatbot. This privacy policy outlines how we collect, use, and protect the information gathered through our chatbot services.
Information We Collect
When you interact with our chatbot, we may collect the following types of information:
- Personal Information: Name, contact details, and other information you provide during interactions.
- Responses: Your answers and responses to the chatbot's prompts.
- Appointment Details: If you schedule appointments through the chatbot, we may collect related scheduling information.
- Usage Data: Information about how you interact with the chatbot, including timestamps and the types of queries made.
How We Use Your Information
The information we collect is used for the following purposes:
- Providing Assistance: To process your requests, answer questions, and facilitate appointment scheduling.
- Improving Services: To enhance the performance and user experience of our chatbot.
Data Sharing
We do not sell, trade, or rent your personal information. We may share your info only as part of the business's operations, such as appointment confirmations or follow-ups relevant to the services you requested.
Data Security
We implement industry-standard security measures, including encryption, to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections to any inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at contact@picodix.com.